1. Privacy Policy

Last Updated: 2026-10-12

Shenzhen Zhongtiancheng Technology Co., Ltd. (“we,” “us,” or “our”) respects and protects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as the rights you have regarding that information. Please read it carefully before using this website or submitting information to us.

1.1 Who We Are (Data Controller)

  • Company Name:Shenzhen Zhongtiancheng Technology Co., Ltd.
  • Business Address:Zone B, Building 4, Huiye Science and Technology Park, Guanhuang Road, Guangming District, Shenzhen City; S‐6‐3A, Setia Tri‐Suites, Persiaran Kelicap, 11900, Bayan Lepas, Penang
  • Contact Email: sales@zomwavemetal.com
  • Contact Phone:+86 18025429009

1.2 What Information We Collect

When you use this website or contact us, we may collect the following categories of personal information:

  • Contact Information:Name, company name, email address, phone number, mailing address
  • Inquiry Information:Project requirements, specifications, and files (such as drawings and special requirements) submitted through our inquiry form
  • Technical Information:IP address, browser type, device information, visit time, and Cookie data
  • Communication Records:Content of communications between you and us via email, forms, or chat tools

1.3 How We Collect Information

  • Information You Provide:Information submitted voluntarily through inquiry forms, email, or phone
  • Automatically Collected Information:Data about your visits and technical data recorded through cookies and similar technologies
  • Third-Party Channels:With your consent, promotional and interaction data collected through advertising platforms (such as Google or Meta)

1.4 How We Use Your Information

We use your information solely for the following purposes:

  • To process and respond to your inquiries, quotations, and order requests
  • To provide, maintain, and improve our products and services (CNC Milling, CNC Turning, Swiss Turning, 5-Axis Milling, Surface Treatment, etc.)
  • To communicate with you, including responding to your questions and notifying you of order and project progress
  • To fulfill legal obligations and to prevent fraud and ensure security
  • (With your consent) To send you marketing information related to our products and industry, from which you may unsubscribe at any time

1.5 Who We Share Information With

We do not sell your personal information. We only share it in the following circumstances:

  • Service Providers:Third parties necessary for operating the website and providing services (such as cloud storage, data analytics, and payment processors), which use your information only to the extent necessary to provide services to us
  • Affiliates and Partners:Manufacturing or logistics partners that need to collaborate to fulfill your order
  • Legal Requirements:To comply with laws, regulations, judicial proceedings, or government regulatory requirements

1.6 Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Policy, typically for 3 years after completion of the order; data involving accounting or legal obligations is retained for its legally required period.

1.7 Your Rightts

Within the scope of applicable laws (such as GDPR and CCPA), you have the following rights:

  • Right of Access:Obtain a copy of the information we hold about you
  • Right to Rectification:Correct inaccurate information
  • Right to Erasure:Request deletion of your personal information
  • Right to Restrict or Object:Restrict or object to specific processing of your information
  • Right to Data Portability:Request your data in a structured, commonly used format
  • Right to Withdraw Consent and Unsubscribe:Withdraw consent or unsubscribe from marketing at any time

To exercise any of these rights, please contact us at sales@zomwavemetal.com, and we will respond within 30 days.

1.8 Cookies and Tracking Technologies

This website may use cookies to improve your experience and analyze data. You can manage or disable cookies through your browser settings; some functions may not work properly if you disable them. For users in the EU/UK, we will obtain your consent before setting non-essential cookies.

1.9 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.

1.10 Children’s Privacy

This website serves business customers and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

1.11 Policy Changes

We may update this Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date. In the case of significant changes, we will notify you by email or a prominent notice.

1.12 Contact Us

If you have any questions or complaints about this Policy or your personal information, please contact us at:

  • Email: sales@zomwavemetal.com
  • Phone:+86 18025429009
  • Address:Zone B, Building 4, Huiye Science and Technology Park, Guanhuang Road, Guangming District, Shenzhen City

2. Terms of Service & Disclaimer

Last Updated: 2026-10-12

Welcome to the Shenzhen Zhongtiancheng Technology Co., Ltd. website. By accessing and using this website, you agree to comply with the following Terms of Service and Disclaimer. Please read them carefully.

2.1 Terms of Service

2.1.1 Scope of Services

Shenzhen Zhongtiancheng Technology Co., Ltd. provides precision and non-standard machining services, including but not limited to: CNC milling, CNC turning, Swiss turning, 5-axis milling, and surface treatment, serving the electronics, medical, and aerospace industries. These Terms apply to the entire process of submitting inquiries, obtaining quotations, and ordering services through this website.

2.1.2 User Responsibilities

  • You warrant that the information you submit is true and accurate, and that you have the legal right to submit files (such as drawings and specifications)
  • You shall be responsible for your use of this website and shall not use it for any illegal or infringing activity
  • You may not copy, modify, or misuse the content of this website without authorization

2.1.3 Quotations and Orders

  • The service descriptions and prices on the website are for reference only; the final quotation is subject to the written quotation confirmed with you
  • An order is established upon execution of a purchase order or confirmation letter signed by both parties
  • Delivery timelines, quality standards, and acceptance methods are subject to the terms agreed upon in the contract between both parties

2.1.4 Payment and Delivery

  • Payment methods and credit terms are subject to the contract agreed upon by both parties
  • Delivery methods, shipping costs, and the transfer of risk are subject to the agreement between both parties

2.1.5 Intellectual Property

  • The content of this website (including text, images, and logos) is owned by Shenzhen Zhongtiancheng Technology Co., Ltd.or its licensors and is protected by intellectual property laws
  • The intellectual property rights of the design drawings and related technical documents you submit remain with you; we use them solely to provide services to you

2.1.6 Limitation of Liability

To the extent permitted by law, Shenzhen Zhongtiancheng Technology Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, this website, or from decisions made based on information on this website.

2.1.7 Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Any dispute arising from these Terms shall first be resolved through friendly negotiation between the parties; if negotiation fails, the dispute shall be submitted to the competent people’s court in Shenzhen.

2.1.8 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date.

2.2 Disclaimer

2.2.1 Accuracy of Information

The information provided on this website (including product specifications, machining capabilities, and certifications) is for reference only. We make reasonable efforts to ensure its accuracy but provide no express or implied warranty regarding its completeness, accuracy, or suitability. Please refer to the written confirmation for specific technical specifications and performance.

2.2.2 No Professional Advice

The content of this website does not constitute any engineering, legal, financial, or other professional advice. Please consult the appropriate professionals before making any decisions.

2.2.3 Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of third-party websites.

2.2.4 Certification Statement

The certifications mentioned on this website, such as ISO 9001:2015, are based on valid certificates actually held. Please request the certification documents to verify the specific scope of certification.

2.2.5 No Offer

The content of this website does not constitute an offer of any product or service and is provided solely for informational and business introduction purposes.