Blog
About Our Privacy Policy
This Privacy Statement (“Statement”) explains how we, the Zomwave business unit, process the personal data of individuals (“Users”, “you”, “your”) who contact us, use our website, services, programs, content and related features (collectively referred to as the “Services”), or visit our trade show booths, events, or premises.
If you have any questions about this notice, please contact us by email at sales@zomwavemetal.com. To get in touch with our local office, please visit our “Contact Us” page for details.
This notice, together with our Terms of Use and any other documents referenced herein, sets out our views and practices regarding your personal data and how we will process such data. Please read these documents carefully. By accessing our website or using our Services, you acknowledge the data processing practices described in this notice, the Terms of Use, and related documents.
Our Services are not intended for children under the age of 13. We will not intentionally collect, use, or disclose personal data from visitors under the age of 13. If you are under 18, you must obtain parental or guardian consent before using our Services and providing us with your personal data.
This version of the Privacy Statement was published in January 2023.
What is Personal Data?
“Personal data” refers to any information relating to an identified or identifiable natural person (referred to as the “data subject”), who can be identified directly or indirectly. Personal data may include name, address, email address, telephone number, IP address, location data, Cookies, call recordings, and similar information. Personal data may also include “special categories of personal data”, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data processed for the sole purpose of uniquely identifying the data subject, health data, or data concerning a natural person’s sex life or sexual orientation.
What Personal Data Do We Process?
We may process the following personal data:
Information You Provide: You may provide us with your information by filling out contact forms on our website, subscribing to services, requesting quotes, ordering products, participating in contests, taking part in promotions, responding to surveys, applying for jobs, uploading information, contacting us via email, telephone, or other means. Such information may include your name, email address, billing address, shipping address, telephone number, job title and workplace, payment information, the content of any emails you send to us, and similar information.
Information About Others: You may also provide us with personal data relating to third parties, such as your colleagues, individuals paying on your behalf, friends if you refer our products, services, or promotions to them through our referral service, and other individuals.
Information About Your Device: For each visit to our website, we may collect technical information about your device, such as your IP address, operating system, browser, time zone setting, the internet address of the website you linked directly to our site from, URL clickstream data, page interaction information (e.g., scrolling, clicks, and mouse hovers), and methods of leaving the page.
Information from Third Parties: This may include information received from credit reference agencies, shipping companies, our service providers, and other third parties.
In general, you are not obligated to provide this information, but if you choose not to, we may be unable to provide you with certain Services. To fulfill necessary customer due diligence procedures, we require some personal data to provide our Services.
You should only provide information about third parties if you have proven authorization to do so or if the information is in the public domain.
We will rely on the information you provide and assume it is accurate, complete, and up-to-date. You agree to ensure that the information meets these requirements.
How Do We Use Your Personal Data?
We will process personal data only in accordance with applicable laws and for the following purposes:
Respond to your inquiries, requests, and other communications;
Provide the Services, including the sale, subscription, and other provision of our website and related features, products, and services;
Enable suppliers and service providers to perform certain functions on our behalf to deliver the Services, including website hosting, data storage, authentication, technical support, logistics, and other functions (as applicable);
Allow you to use various features on our website when you choose to do so;
Send you personalized marketing communications where permitted by law or at your request. You have the right to unsubscribe by emailing sales@zomwavemetal.com;
Deliver personalized advertisements to your device based on your interests, in accordance with the Cookie Statement below. You have the right to disable Cookies as instructed below;
Publish marketing materials, such as user reviews. If you wish to have your review removed, please contact us at sales@zomwavemetal.com;
Connect to third-party features, such as social media. Our website may include social media features, such as Facebook’s “Like” button, or other features like “Share” buttons. These features may collect your IP address or the pages you visit on our website and may set Cookies to ensure the features function properly. Your interaction with these features is governed by the privacy statements of the companies providing them;
Contact third parties, such as sending one-time invitations to friends you refer to our products, services, or promotions;
Ensure business security and prevent and detect fraud;
Manage our business, including for complaint handling, website troubleshooting, data analysis, quality control, employee training, testing of new features, research, statistical, and survey purposes;
Develop and improve our Services; and
Comply with applicable laws, including responding to legitimate requests from courts or regulatory authorities.
Cookie Statement
What are Cookies? To collect the information described in this notice (including personal data), we may use Cookies and similar technologies on our website. A Cookie is a small piece of information sent to your browser and stored on your computer’s hard drive, mobile phone, or other device. Cookies can be first-party Cookies (placed on your device by the website you are visiting) or third-party Cookies (placed on your device via the website but by a third party, such as Google). For more information, visit www.allaboutcookies.org.
Cookies Used on Our Website
For example, we may use the following types of Cookies on our website:
Strictly Necessary Cookies: These Cookies are essential for you to browse our website and use its features. Without these Cookies, the services you request cannot be provided. They are deleted when you close your browser. These are first-party Cookies.
Performance Cookies: These Cookies collect information anonymously about how visitors use our website. They allow us to identify and count the number of visitors, understand browsing paths when using the website, and their general geographic area. These are first-party Cookies. For example, this website uses Google Analytics to help analyze how users use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to Google. This information will then be used to evaluate user use of the website and compile statistical reports on website activity for the group.
Functional Cookies: These Cookies allow our website to remember choices you make (such as your username, language, or your region, if applicable) and provide enhanced, more personalized features. The information collected by these Cookies may be anonymized and cannot track your browsing activity on other websites. These are first-party Cookies.
Targeting or Advertising Cookies: These Cookies enable us and our advertisers to provide you with information more relevant to your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited our website and may help us build a profile of your interests. These are persistent Cookies and will remain on your device until they expire or are manually deleted.
Social Media Cookies: These Cookies enable you to connect to social media networks such as Facebook, Twitter, LinkedIn, and Google+. These are persistent Cookies and will remain on your device until they expire or are manually deleted.
We may use other Cookies and similar technologies from time to time.
We may combine information from these types of Cookies and technologies with information about you from other sources.
Cookie Consent and Opt-Out
By using our Services, you consent to our placement of Cookies on your device. Most internet browsers automatically accept Cookies. However, if you or other users of your device wish to withdraw your consent at any time, you can accept or reject Cookies by modifying your browser settings. Click here to learn how to disable browser Cookies. If you choose to reject Cookies, you may not be able to fully experience all interactive features of our website, platform, and Services.
Disclosure of Personal Data
In certain circumstances, we may need or be required to disclose your personal data to third parties. These circumstances include disclosure to:
Our suppliers and service providers, for example, to provide the Services (including website hosting, authentication (to verify your identity against public databases), customer service, job application portals, payment platforms, analytics, consulting, etc.), to protect the security or integrity of our business (including our databases and systems), and for business continuity purposes;
Our advertising and marketing partners, following appropriate legal bases such as your consent, to deliver personalized advertisements to your device or contact you by mail, email, telephone, SMS, or other means;
Payers, such as your employer or principal, who pay for our products and services;
Successor or partner legal entities to whom we may temporarily or permanently transfer your personal data in connection with joint ventures, collaborations, financing, sale, merger, reorganization, change of legal form, dissolution, or similar events related to our business. In the event of a merger or sale, your personal data will be permanently transferred to the successor company;
Public authorities when required to do so by law; and authorities where legally required to provide information;
Retention of Personal Data
We will retain personal data for as long as necessary to fulfill the purposes stated above, or for a longer period if required by law. For more details on applicable retention periods, please contact us.
We may retain an anonymized version of your personal data, which is no longer linked to you, for statistical purposes without time limitation, provided we have a legitimate interest in doing so.
Security of Personal Data
We will implement appropriate technical and organizational information security measures to endeavor to prevent unauthorized access to your personal data. These measures include encryption software, firewalls, and the use of Secure Sockets Layer (SSL) protocol.
However, please note that transmission of information over the internet is never completely secure. While we make every effort to ensure the security of our own systems, we cannot control the entire internet and therefore cannot guarantee the security of your information during transmission to or from our website.
If you have created or received a password or verification link to access specific parts or content of our website, you are responsible for keeping this information confidential. Do not share such information with anyone.
Third-Party Websites
Third-party services and products related to or linked from our Services have their own privacy statements, which you can review by clicking the relevant links within each website. Since we have no control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or content of these websites. We recommend that you carefully read their privacy policies before providing any personal data or completing any transactions with them.